Lost or Stolen Card.
Can't seem to find your ATM or debit card? Let us know.
To report a lost or stolen ATM or debit card, follow the instructions below.
During Normal Business Hours:
Contact the Card Services Department by calling (318) 242-7501
After 5:00 PM, on Holidays and Weekends:
Contact the Lost/Stolen Card Department by calling 1-800-236-2442
If you believe there have been unauthorized transactions on your account, contact the Card Services Department immediately by calling (318) 242-7501.
To report a lost or stolen gift card, family card or payroll card:
24 hours a day / 7 days a week:
Contact the Lost/Stolen Department by calling 1-866-297-3613.
Gift card, family card and payroll cards are not FDIC insured.