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Online Banking: Login to your account

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Email

Contact us by email at ctb1@ctbonline.com
*For your security, please do not send personal information via e-mail.


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FAQs

Lost or stolen card? Need to reorder checks? Forgot your password? We can help  

Telephone Numbers

Our Customer Support Center is open from
8:00 am - 6:00 pm Monday - Friday, and
Saturday 8:00 am -1:00 pm.
1-888-292-4037

For a full list of banking center hours and phone numbers, please see our locations page.

For account information call:

  • Account Services - 888-292-4037
  • E-Banking - 888-292-7725
  • Lost or Stolen Card (available 24 hours) - 800-236-2442

Time & Temperature

  • Lincoln Parish - 318-255-6000
  • Ouachita Parish -318-325-9421
  • Union Parish - 318-368-6000